Shopping with Festiq: Buy with Confidence, Support the Rave Community
Your Marketplace, Your Festival Gear
At Festiq, we’re all about supporting individual sellers and small businesses while providing buyers with a trustworthy and vibrant shopping experience. Created by ravers, for ravers, Festiq is your go-to platform for discovering unique festival gear and accessories.
Why Shop with Festiq?
Support Small Sellers: Every purchase supports individual sellers and small businesses that share your passion for rave and festival culture.
Secure Transactions: Your payment is held until you confirm the order is received or 2 weeks after delivery with no disputes, ensuring a safe buying process.
Shopping Made Simple
Direct Communication
Have a question about an item? Message the seller directly for quick answers.
Easy Issue Resolution
Encounter a problem or have feedback for us? Contact our support team—we’re here to help.
Community Integrity
If you spot listings that include prohibited items, let us know so we can maintain a safe and trusted marketplace.
Festiq Protect
You are protected every time you make a purchase on Festiq. The policies and systems we have in place to protect you are called Festiq Protect.
We will give you a full refund if your item never ships or does not match the listing description. Otherwise, all sales are final. When you make a purchase on Festiq, we don't release payment to the seller until you tell us you've received your order as described.
You have 3 days after delivery to inform us if the item has been misrepresented by reporting the problem with supporting photos. All returns must be shipped back within 5 days of approval to be eligible for a refund.
What Is Covered
If any of the following pertain to your order, please report the problem through the Contact Us page immediately:
- Undisclosed damage
- Incorrect or missing item
- Item not as described
- Item is not authentic
If no claim is made within 3 days of delivery, payment will be automatically released to the seller. Once payment has been released, all sales are final and no refunds will be provided.
What Is Not Covered
Item does not fit / Changed Mind: If the item is just not your style or does not fit you, we unfortunately cannot accept a return. You can always re-list the item on Festiq!
Trades and Offline Transactions: Festiq Protect does not cover trades or transactions completed off of the Festiq platform. When payment for the full value of items is not exchanged through the Festiq platform, we cannot guarantee that both parties will ship and transact as promised. You bear all risks associated with any such transactions.
Start Shopping Now
When you shop with Festiq, you’re not just buying rave gear—you’re fueling creativity, supporting fellow ravers, and keeping the community spirit alive. Let’s make every festival unforgettable, one outfit at a time.
Dive into the Festiq marketplace and discover the perfect outfit, accessory, or gear for your next event. Every purchase makes a difference!
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